Funds are returned only to the wallet from which they were sent.
Average processing time: from 5 to 15 minutes.
Once the funds have been credited, no action is required from you.
Applications are processed manually.

Due to the heavy load on the network, sometimes there are problems with crediting users funds back.
This page was created for sending requests for refunds.
To submit a refund request, fill out the form above.
Please provide only real information so that we can quickly find and process the transaction.